Typical patients
Patients recovering from surgery or illness who are stable but not independent, older travellers who need assistance and observation, patients with limited mobility, and patients whose family would otherwise be managing a long journey alone.
What the escort manages
Collection from the ward or accommodation, medication administration and observation, mobility and personal assistance, hydration and comfort, airport processes including boarding and transit, and handover at the destination.
Equipment carried
A medical kit and monitoring appropriate to the patient's condition, agreed in advance with the treating team. Anything requiring airline approval, such as oxygen or a battery-powered device, is cleared with the carrier before travel.
Where an escort is not appropriate
If the patient cannot sit for the journey, requires ventilation or continuous infusions, is unstable, or the airline will not grant clearance, we will recommend a stretcher option or a dedicated air ambulance instead.