What continuity actually requires
Medical records and handover from the sending facility, confirmation that a receiving facility will accept the patient and has a bed, ground ambulance from the ward to the departure airport, the air leg with the appropriate medical team, ground ambulance from the arrival airport to the receiving hospital, and a documented clinical handover at each transition.
The receiving bed matters most
A transfer cannot be completed without a confirmed receiving facility. Where a family or insurer has not yet identified one, we work with them and the treating team on what level of facility is needed and help make the approaches. This step is often what determines the timeline.
One point of contact
Through the transfer, you deal with one coordination team. We keep the family, the insurer or case manager and both hospitals informed, and confirm arrival once the handover is complete.
Air legs are selected to suit the patient
A bed-to-bed transfer may use a dedicated air ambulance, an escorted commercial flight, or a commercial stretcher. The continuity of care is the same; the aircraft is chosen for the case.