Repatriation Insurance
Medical repatriation, coordinated with your insurer.
Understand what repatriation insurance covers, what it costs, and how Aviall Air Rescue coordinates insurer-backed and private medical repatriation, bedside to bedside, anywhere in the world.
- 24/7 coordination
- Clinical coordination
- Australian-based team
- Global capability
What it covers
Repatriation cover, explained clearly.
Most travel, expatriate and corporate policies include cover for medically necessary repatriation, returning a patient to their home country or a suitable facility for ongoing care. The detail is in the limits, the definition of "medically necessary", and pre-authorisation. Aviall handles that conversation with your insurer so the patient moves without delay.
Open a caseThe process
From claim to bedside, step by step.
- Step 1
Notify the insurer / assistance company
Open a case with the policy's emergency assistance line. They confirm cover and appoint an aeromedical provider.
- Step 2
Clinical assessment
The treating hospital's notes are reviewed to determine fitness to fly and the required configuration, ICU, stretcher or medical escort.
- Step 3
Pre-authorisation & quoting
Aviall issues an insurer-formatted quote. The insurer authorises the medically necessary transfer.
- Step 4
Coordination & execution
Aircraft, crew, permits, ground ambulances and hospital handovers are coordinated bedside-to-bedside, with reporting at every leg.
- Step 5
Documentation & claims
A full mission file, clinical summaries, timestamps and cost breakdown, is delivered for claims audit.
Insurer integration
Structured pre-authorisation, mission reporting and consolidated billing built for case managers.
24/7 activation
Named coordinator from first call to bedside handover, day or night.
Global reach
Repatriation corridors across Asia-Pacific, the Middle East, Europe and the Americas.
Clinical continuity
Dual-medical crews, documented handovers and condition reporting on every leg.
Right-sized aircraft
Long-range jets, regional turboprops or commercial stretcher/escort, matched to acuity and budget.
Claims-ready files
Complete documentation suitable for audit, delivered as standard.
Frequently asked
Repatriation insurance questions.
Does travel insurance cover medical repatriation?
Most comprehensive travel and expatriate policies include medical repatriation cover, but limits, pre-authorisation rules and 'medically necessary' definitions vary widely. Aviall works directly with your insurer or assistance company to confirm cover and coordinate the transfer once authority is granted.
How much does medical repatriation cost?
Cost depends on distance, aircraft type, clinical acuity (ICU vs stretcher vs escort) and ground logistics. International ICU repatriations typically run from tens of thousands to several hundred thousand dollars. Where an insurer is involved, Aviall provides insurer-formatted quotes and consolidated billing.
Who arranges repatriation when insurance is involved?
Usually the insurer's assistance company appoints an aeromedical provider. Aviall acts as that provider, or as overflow capacity, integrating into the case manager's workflow with structured pre-authorisation, mission reporting and claims-ready documentation.
What if the patient has no insurance or cover is declined?
Aviall also coordinates private-pay repatriations for families. We provide a clear, itemised quote up front and can advise on the most cost-effective clinically safe configuration for the journey.
How fast can an insurance-backed repatriation be activated?
Once the insurer confirms authority and the receiving facility is identified, time-critical missions can be airborne within [X] hours. Delays are almost always pre-authorisation rather than operational.
Answered 24/7