How we publish
Editorial and Medical Review Standards
Families and case managers make decisions from what they read here. These are the rules we hold our own content to.
- 24/7 coordination
- Clinical coordination
- Australian-based team
- Global capability
Who writes this content
Content is written by Aviall Air Rescue's mission coordination team. The people who plan and run these transports, rather than by outside copywriters. Operational detail on our pages reflects how missions are actually coordinated: clearances, airline processes, ground legs, receiving handovers.
Medical review
Any page that describes clinical capability, patient suitability or in-flight care is reviewed by our clinical coordination team before publication and re-checked when practice or process changes. Pages carrying that review show a review date.
Our review workflow for guidance written for families runs in four steps:
- Drafting. Written by coordinators who run these transports, using the language families actually use rather than industry terminology.
- Sourcing. Every physiological or regulatory claim is checked against published guidance, aviation medicine references, airline and IATA medical guidance, and government sources, and the source is linked at the foot of the article so readers can verify it.
- Clinical review. A member of our clinical coordination team reviews the draft for accuracy and for safe framing. Anything that could be read as advice about an individual patient is rewritten as general information with a clear pointer back to the treating doctor.
- Review cycle. Family guidance is re-checked at least annually, and immediately when airline, insurer or regulatory practice changes. The review date shown on each article is the date it was last checked, not the date it was first written.
Timeframes such as post-surgical waiting periods are published as indicative general guidance only. They vary by airline and by patient, and the treating doctor's assessment always takes precedence. If you believe something on this site is inaccurate or out of date, tell us and we will correct it.
What we will never do
- State that a specific patient is fit to fly. Fitness to fly is a decision for the treating doctor, with airline medical clearance where a scheduled service is involved.
- Publish prices we cannot honour. Cost pages explain what builds a quote rather than advertising a headline figure.
- Invent accreditations, statistics, testimonials, response times or guarantees.
- Present general information as medical advice. Nothing on this site replaces clinical assessment.
Sources
Where a page relies on external requirements, airline medical clearance processes, aviation regulation, government travel guidance. We say so and point to the primary source rather than paraphrasing it as our own claim. Requirements change; we treat the issuing body as authoritative, not our summary of it.
Review cycle and corrections
Service and clinical pages are reviewed at least annually and whenever an operational process changes. If you find something inaccurate or out of date, email charters@aviall.com.au and we will correct it and note the update date on the page.