Private & Family Assistance
One coordinator, from the hospital bed to the one at home.
Tell us where your relative is, what the doctors have said and where they need to go. We speak to the hospital, work out whether they need an air ambulance or a nurse beside them on a scheduled flight, and give you a written price before anything is booked.
- 24/7 coordination
- Clinical coordination
- Australian-based team
- Global capability
How we support families
Bed to bed
We collect your relative from their ward and hand them over in the receiving one. Ambulances at both ends are part of the job.
Private
We share clinical detail only with people the patient or next of kin has authorised.
One person to call
A named coordinator stays with the case, so you are not repeating the story to someone new each time.
Updates as it happens
Departure, en route and arrival, by phone or message, whichever suits you.
Answered 24/7