For hospitals & case managers

    Working With Hospitals & Case Managers

    Clinical teams need a transport partner who understands handover, documentation and the reality of bed availability, not just aircraft.

    • 24/7 coordination
    • Clinical coordination
    • Australian-based team
    • Global capability

    Answered 24/7

    Need to move a patient? Talk it through with a coordinator.

    What we need from the treating team

    A current medical summary, observations and medication chart, details of lines, drains, oxygen or ventilation, mobility status, infection-control considerations, and the treating doctor's view on transport. From that we set the crew and configuration.

    Receiving-facility liaison

    We confirm acceptance and bed availability, agree the arrival window with the receiving unit, and make sure the handover documentation reaches the right clinicians rather than a general admissions desk.

    Discharge planning that holds

    Transport dates are set against real constraints, airline clearance times, permit lead times, airport hours and crew duty limits, so the discharge plan does not fall over on the day.

    Documentation

    Clinical handover at each transition and a completion record for the patient's file.

    FAQ

    Frequently asked questions

    Submit a mission enquiry

    Contact the 24/7 coordination team.

    Medical reports (optional)
    Prefer WhatsApp? Message +61 3 8820 6840

    Your privacy. Medical information you send is handled confidentially by our medevac coordination team and is only used to plan the patient's transfer. Reports are stored privately and never published. Privacy policy

    Enquiries are routed directly to charters@aviall.com.au. We respond promptly, day or night.