Dubai and Abu Dhabi

    Medical Repatriation from the UAE to Australia

    Dubai and Abu Dhabi are among the busiest transit hubs between Europe and Australia, and many of the patients we help from the UAE never planned to stay there. They were taken off a flight with chest pain or a stroke, or fell ill during a stopover.

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    What situations do Australians face in the UAE?

    Others are Australians living and working in the UAE. Hospitals in both cities are modern and well equipped, so patients are often stable by the time we move them. The planning usually turns on paperwork, payment and finding the right way to finish the journey.

    Passengers taken off a flight

    Strokes, heart attacks, blood clots and other emergencies during flights between Europe and Australia. The patient lands in a hospital in a city they were only passing through.

    Hospital costs

    Private hospital care in the UAE is expensive for visitors, and hospitals ask about insurance or payment on admission.

    Australians working in the UAE

    Expatriates with a serious diagnosis who need to come home for treatment, sometimes for good.

    Heat illness and road accidents

    Heat stroke in summer, when temperatures pass 45 degrees, and road accidents, which can involve a police case.

    How do hospitals in the UAE handle discharge for a transfer?

    Patients may be at government hospitals such as Rashid Hospital in Dubai or Sheikh Khalifa Medical City in Abu Dhabi, or private hospitals such as Mediclinic, American Hospital Dubai and Cleveland Clinic Abu Dhabi. They provide English reports and expect the account to be settled or covered by a guarantee of payment before discharge.

    Unpaid debts, including hospital bills, and open police cases, for example after a road accident, can stop a person leaving the UAE. Before departure day, we check with the family and the hospital that nothing is outstanding, so the patient isn't held at the airport.

    Commercial stretcher or dedicated jet: which is right?

    Seated with a medical escort

    Direct flights from Dubai and Abu Dhabi reach Perth in about ten to eleven hours and the east coast in about thirteen to fourteen. Stable patients often fly in business class with a nurse escort.

    Commercial airline stretcher

    Some airlines at these hubs can fit a stretcher with notice and airline medical approval, which is often a good option for transit passengers.

    Dedicated air ambulance jet

    A Gulfstream G550 needs one fuel stop, often in Perth, and the trip takes sixteen to seventeen hours to Melbourne. Used for patients who can't travel commercially.

    For transit passengers, the airline they were flying with is sometimes able to help with the onward booking, and we work with them and the insurer.

    How stretcher repatriation compares in cost

    What documents are needed?

    We need the passport, an English medical report, imaging and the insurance details. Transit passengers should keep their airline booking reference, as the airline and insurer will both ask for it.

    UAE residents leaving for good may need to cancel their residence visa with their employer. Some medicines common in Australia are controlled in the UAE; our medical team brings its own supply under the right permits.

    Which routes do we fly from the UAE?

    All routes we fly

    Flight details for the main route home from the UAE:

    FAQ

    Repatriation from the UAE: common questions

    Last reviewed 9 November 2026. Read alongside official travel advice: Travel advice: the UAE (Smartraveller, Department of Foreign Affairs and Trade); Travel insurance (Smartraveller, Department of Foreign Affairs and Trade); IATA Medical Manual (International Air Transport Association).

    International medical repatriation guide