For assistance companies

    Working With Assistance Companies

    When you need a reliable operational partner at the Australian and Asia-Pacific end of a case, we can take the mission or the segment you need covered.

    • 24/7 coordination
    • Clinical coordination
    • Australian-based team
    • Global capability

    Answered 24/7

    Need to move a patient? Talk it through with a coordinator.

    Where we add capacity

    Australian domestic legs, inbound repatriations to Australia and New Zealand, Southeast Asia and Pacific Island corridors, and escort or stretcher arrangements on carriers serving those routes.

    How we integrate

    We work to your case structure: your reference numbers, your reporting cadence, your authorisation process, and your preferred contact with the family or corporate client.

    Turnaround on quotes

    Quotes are returned with the assumptions and constraints spelled out, airport hours, permit requirements, crew duty limits, so nothing surfaces later that changes the number.

    FAQ

    Frequently asked questions

    Submit a mission enquiry

    Contact the 24/7 coordination team.

    Medical reports (optional)
    Prefer WhatsApp? Message +61 3 8820 6840

    Your privacy. Medical information you send is handled confidentially by our medevac coordination team and is only used to plan the patient's transfer. Reports are stored privately and never published. Privacy policy

    Enquiries are routed directly to charters@aviall.com.au. We respond promptly, day or night.